yotpo conversion tracking Returns & Warranty for pillows – Nest Bedding®
Lifetime Renewal Exchange

A comfort layer exchange you can redeem once, at any time, to alter the feel of your mattress or to increase its lifespan (this option saves you time and money while reducing waste).

A little bird told us you live near a Nest Bedding showroom.

Link to external website Opens in new window Link to external website. Opens in a new window

Returns & Warranty for pillows

Nest Bedding Pillows carry a 30-night return period and a 2-year warranty.

Need help customizing your comfort?
Since Nest Bedding pillows come with a 30-night trial, you’ve got time to make it just right. Have you tried adjusting the fill to better suit your sleep style? Simply unzip the outer cover and inner pouch to remove some fill for a softer, lower loft, or message us to request extra fill if you need more support.

Returns: Pillows may be returned within 30 nights of the delivery date. To be eligible, the item must be returned in its original Nest Bedding packaging and in new condition. The first exchange of any eligible pillow is complimentary. If you choose to return your pillow for a refund rather than an exchange, a flat-rate $10 return shipping fee will apply. This fee will be waived if the item arrives damaged or defective. Any shipping charges incurred at the time of purchase are non-refundable and will not be included in the final refund amount.

*Please note: Easy Breather Mini Pillows are final sale and not eligible for return or exchange. All clearance items are final sale and not eligible for returns.

Warranty: All Nest Bedding pillows are protected under a 2-year limited warranty that covers manufacturing defects in materials or workmanship. Warranty claims must be submitted with proof of purchase and photos of the defect. This warranty does not cover normal wear and tear, changes in feel or comfort preference, damage caused by misuse, or improper care. 

Read more in our Terms of Service.

To initiate a return or warranty claim for your Nest Bedding pillow, please email Nest Bedding Customer Service at customerservice@nestbedding.com, or contact the Nest Bedding store of purchase.

 

YOU MAY ALSO LIKE 

> Nest Blog: Tips for Finding the Best Pillow for All Positions

> Care instructions for my new pillow

BACK TO FAQ’S

Can’t Find What You’re Looking For?

CHAT LIVE WITH US

Chat with a human, not a robot.

Mon-Sun: During normal business hours.

Check for the chat bubble below.

CALL US

+1 888.992.2001

Mon-Fri 8am-7pm PT

Sat-Sun 7am-6pm PT

EMAIL US

customerservice@nestbedding.com

Mon-Fri 7am-5pm PT

Sat-Sun 11am-7pm PT

Select Location

Santa Monica Showroom

Address

1311 Montana Ave. Suite A
Santa Monica, CA 90403

Call this location

Hours

Mon11AM–7PM
Tue11AM–7PM
WedClosed
ThuClosed
Fri11AM–7PM
Sat11AM–7PM
Sun11AM–7PM

Chico Showroom

Address

1905 Notre Dame Blvd. Suite 140
Chico, CA 95928

Call this location

Hours

MonClosed
TueClosed
Wed10AM–6PM
Thu10AM–6PM
Fri10AM–6PM
Sat10AM–6PM
Sun10AM–6PM

San Diego, CA

Hours

Mon
Tue
Wed
Thu
Fri
Sat
Sun

St. Louis, MO

Hours

Mon
Tue
Wed
Thu
Fri
Sat
Sun

Austin, TX

Hours

Mon
Tue
Wed
Thu
Fri
Sat
Sun

Houston, TX

Hours

Mon
Tue
Wed
Thu
Fri
Sat
Sun

Aurora and Naperville, IL

Hours

Mon
Tue
Wed
Thu
Fri
Sat
Sun

Chicago, IL

Hours

Mon
Tue
Wed
Thu
Fri
Sat
Sun

Columbus, OH

Hours

Mon
Tue
Wed
Thu
Fri
Sat
Sun

Minnetonka, MN

Hours

Mon
Tue
Wed
Thu
Fri
Sat
Sun

Edina, MN

Hours

Mon
Tue
Wed
Thu
Fri
Sat
Sun