Shipping policy
Order Processing & Fulfillment
Nest Bedding ships products from multiple fulfillment locations, including our own warehouses and approved third-party manufacturing and logistics partners. As a result, shipping methods, fulfillment timelines, carriers, and delivery experiences may vary depending on the product(s) ordered.
Orders may ship in multiple packages and may arrive on different dates.
Most in-stock items ship within one (1) to five (5) business days after an order is placed, excluding weekends and holidays. Processing times may be extended during peak sales periods, promotional events, holidays, or for made-to-order or custom products.
Orders placed after business hours, on weekends, or on holidays will begin processing on the next business day.
Title and Risk of Loss
Unless otherwise expressly stated in writing, title to products and risk of loss pass to the customer when the products are delivered to the carrier at the applicable ship-from location. Ship-from locations may include Nest Bedding’s warehouse or an approved third-party manufacturer, vendor, or logistics partner.
For products shipped directly by a third-party manufacturer, vendor, or logistics partner, title and risk of loss pass when the product is delivered to the carrier at that third party’s ship-from location, unless otherwise expressly stated in writing.
Nest Bedding will assist customers with carrier claims, damaged shipments, lost packages, or delivery issues in accordance with our return, warranty, and customer service policies. This assistance does not change when title or risk of loss passes.
Unless otherwise expressly stated in writing, title and risk of loss pass to the customer when the product is delivered to the carrier at the applicable ship-from location. Ship-from locations may include Nest Bedding’s warehouse or an approved third-party manufacturer, vendor, or logistics partner. Nest Bedding may assist customers with carrier claims, damaged shipments, lost packages, or delivery issues in accordance with our customer service, return, refund, and warranty policies, but such assistance does not alter the transfer of title or risk of loss.
Shipping Methods, Estimates & Transit Times
Shipping methods and estimated transit times are displayed at checkout where available and are provided for informational purposes only.
Actual delivery times vary based on:
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Product type
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Fulfillment location
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Destination address
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Carrier performance
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Shipping method selected
Shipping estimates are not guaranteed delivery dates and do not constitute a promise of delivery by a specific date.
Nest Bedding is not responsible for shipping delays caused by factors outside of its control, including but not limited to:
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Carrier service disruptions or labor delays
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Weather conditions or natural events
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Acts of God
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Customs clearance delays (where applicable)
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Incomplete or incorrect shipping information provided by the customer
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Delivery access issues, including gated access, remote locations, or carrier refusal
Drop-Ship & Vendor-Fulfilled Products
Some Nest Bedding products ship directly from third-party manufacturers or fulfillment partners.
For vendor-fulfilled or drop-shipped items:
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Shipping timelines and carriers may differ from Nest Bedding–fulfilled products
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Expedited shipping options may be limited or unavailable
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Delivery scheduling, freight coordination, or signature requirements may apply
Tracking information will be provided once the item ships from the vendor, where available.
Freight & Large-Item Deliveries
Large items, including mattresses, furniture, foundations, and adjustable bases, may ship via freight carrier.
Freight deliveries typically:
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Require delivery appointment scheduling
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Are delivered curbside or threshold only, unless white glove service is purchased
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Do not include unpacking, assembly, removal of packaging, or removal of existing items unless expressly stated at the time of purchase
Customers are responsible for ensuring adequate access for delivery, including clearance, parking, and building access.
White Glove Delivery & Setup (If Purchased)
White glove delivery, in-home setup, and related services are provided by third-party service partners and are subject to availability by location.
Once white glove services have been performed or attempted, associated service fees are non-refundable, even if the product is later returned.
Nest Bedding is not responsible for delays, incomplete service, or access issues related to third-party white glove providers, though we will assist in coordinating resolution where possible.
Shipping Fees
Shipping fees are calculated at checkout based on:
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Product type
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Destination
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Shipping method selected
Free shipping promotions, if offered, apply only to qualifying items and destinations and may exclude Alaska, Hawaii, Canada, remote locations, freight items, oversized products, or third-party fulfilled products.
Address Accuracy & Delivery Issues
Customers are responsible for providing accurate and complete shipping information at checkout.
Nest Bedding is not responsible for:
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Delays or failed delivery due to incorrect or incomplete addresses
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Packages marked as delivered by the carrier but reported missing
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Packages refused or returned due to delivery access issues
Orders returned to sender due to address errors, delivery refusal, or failed delivery attempts may be subject to return-to-sender fees and additional shipping charges.
Tracking Information
Once an order ships, tracking information will be sent to the email address provided at checkout.
Tracking updates are provided by the carrier and may take 24–48 hours to become active after shipment.
International Shipping
International shipping availability, fees, duties, taxes, and customs requirements vary by destination and product.
Customers are responsible for all applicable customs duties, taxes, brokerage fees, and import charges imposed by the destination country.
Nest Bedding is not responsible for delays caused by customs processing or international carrier clearance procedures.
Questions & Support
For shipping-related questions or assistance, please contact Nest Bedding Customer Service: