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100 night no risk trial            •            Free shipping            •            10+ year warranty            •            Financing at 0%

Customer Service at Nest Bedding

May 03, 2013

Sure, you can find mattresses and bedding at Nest Bedding. And you can find those items at any store in the San Francisco Bay Area. But  what we pride ourselves on is our customer service. GREAT customer service. When we fail at providing great customer service, I feel we have failed at our fundamental goal as a business.

Yes, we have amazing beds. AWARD winning beds in fact. Well priced, well built and some of the best in the business. But our staff I feel is what sets us apart from other stores. I personally train each of our staff members to give the highest level of attention to our valued customers. We understand that buying a mattress or bedding is a personal decision, and our staff is trained to ask specific questions in an effort to solve your issues.

At times we may drop the ball. We are human after all. And when we do, please let us know! We won't get angry! If your new memory foam mattress sleeps hot or your new organic latex mattress is too firm, please let us know. Or maybe we were having a bad day and didn't attend to you the way we should. Please express your displeasure and give us a chance to make it up to you. Our goal is your total satisfaction.

When you read our Yelp reviews, you will see a consistent theme: satisfied customers who received amazing service. It is the hallmark of our company. 

Nest Bedding is here to serve YOU!
  • customer service